Re: Game down

by southernkight
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Original Post

Accepted Solution

Game down

★ Guide

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Galaxy S9
OS Version Android Pi
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug Attempting to start the game gets a connection error dialog. This happens on both WiFi and 4G.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country United States

Attempting to start game results in a connection error dialog.  Happens both on WiFi and 4G.  Wifi signal is strong, as I am sitting right next to the router.
Others in my guild have reported the same issue.

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Accepted Solution

Re: Game down

Hi everyone, thanks for the reports! This issue should be resolved now!
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/213234/login-issues-9-6-2019#latest
_____________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG. Please let me know how I can help you!

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Re: Game down

★ Guide

Finally connected, but the game is **VERY** slow to respond and times out a lot popping up more Connection Error dialogs.

Message 2 of 4 (235 Views)

Re: Game down

★★ Novice

Like you I have that problem and it seems to be a lot more people are complaining  about it now.

Message 3 of 4 (221 Views)

Re: Game down

Hi everyone, thanks for the reports! This issue should be resolved now!
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/213234/login-issues-9-6-2019#latest
_____________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG. Please let me know how I can help you!
Message 4 of 4 (190 Views)