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Game doesn't start

by marcee018
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Game doesn't start

★★★★ Newbie

Two days ago I can't get through the loading Cantina screen.

I'm playing on iPhone 6 and read through the forums for help. Found there a few suggested solutions and tried them all, even installed the new iOS beta in order to solve it but not even that last resort advice seemed to do anything...

I haven't been able to get the game going for two days now and would be grateful for some help.

Message 1 of 4 (216 Views)

Accepted Solution

Re: Game doesn't start

Community Manager

@marcee018 Hi,

 

Are you still experiencing this issue?

 

Essentially we have two troubleshooting guides available for this, but you might have discovered them already:

  1. How to fix "Loading Cantina" issue on iOS
  2. General troubleshooting steps for iOS apps

Let us know how you get on.

 

Cheers,

Nils

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Message 2 of 4 (218 Views)

All Replies

Re: Game doesn't start

Community Manager

@marcee018 Hi,

 

Are you still experiencing this issue?

 

Essentially we have two troubleshooting guides available for this, but you might have discovered them already:

  1. How to fix "Loading Cantina" issue on iOS
  2. General troubleshooting steps for iOS apps

Let us know how you get on.

 

Cheers,

Nils

Message 2 of 4 (219 Views)

Re: Game doesn't start

★★★★ Newbie

Hi

I have the same problem. When I launch the game it's stucked on the "loading cantina" screen.

I tried the fix that I found here in the forum but it didn't worked and I still have the same problem.

Can I have some help with this please?

Thanks

Message 3 of 4 (170 Views)

Re: Game doesn't start

Community Manager

@Matt_boskam Hi Matt,

 

Are you still stuck with this?

 

Cheers,

Nils

Message 4 of 4 (121 Views)

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