Re: Game doesn't start after the last update (April, 29th)

by CG_MindTricks
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Game doesn't start after the last update (April, 29th)

★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? OnePlus 5
OS Version 9
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug Game doesn't start after the last update (April, 29th)
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region South America
Country Brazil

Cant connect to the game after last update, "New Client: there is a new client available" message pops even after updating the game. Tried cleaning the cache and reinstalling multiple times without results.

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Accepted Solution

Re: Game doesn't start after the last update (April, 29th)

Community Manager (retired)
@EmerLopes Hi there, I sent you a PM to get more details.

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Re: Game doesn't start after the last update (April, 29th)

★ Novice

Tried reinstalling a few more times with no success, keeps popping this message, or it gets stuck downloading.Screenshot_20200430-173207.jpgScreenshot_20200430-173156.jpg

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Re: Game doesn't start after the last update (April, 29th)

Community Manager (retired)
@EmerLopes Hi there, I sent you a PM to get more details.
Message 3 of 3 (156 Views)