Game does not launch

[darussian12]

@EA_UltraSlide Clearing cache did nothing for me. Reinstall I would lose my guest account right? Have a longer acct linked to google play I know I would get back but would suck to lose the 2nd one

[GrimDarkstar201]

@EA_UltraSlide None of this has worked for me and from what I have found and read this is a problem for many are there any other fixes?

[brunogirin]

@Darthcake_1 Clearing cache only didn't work for me but clearing cache and data did. Thanks for the tip!

[brunogirin]

@darussian12 Try to clear the data as well. It didn't work for me by clearing only the cache but by clearing both it did.

[Ceylavy]

Hi,

For the ones who are still in trouble

I cleared the game cache. First it seemed to do nothing. I also had to wait on the loading screen of the game for like 15 min (without it going in sleep mode) before the game finally launched.

[darussian12]

For anyone with splash screen issues still, clearing data did it for me. More importantly I did not lose guest account either for some reason