Game crashing

[Kamel_Jockey]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 11
OS Version 14.4.2
Ally Code: (Find it here: http://bit.ly/AllyCode ) 713-346-569
What type of issue do you have? Other
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Game keeps restarting. Happened twice today during LSTB missions. = not cool. Very disappointing. I spend a lot of money on crystals. I expect you to make it right.
Steps: How can we find the bug ourselves? Replicate it.
Connection Type Wifi
Please select your region North America
Country USA

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Seems to crash right when you enter the battle/mission or start of a new wave. Not during the battle. 

[EA_UltraSlide · Accepted solution]

Hey @Kamel_Jockey 

Unfortunately, nothing can be done to change the result of any of the TB Battles/Special Missions, the results are final.

The team are aware of increased rate of crashing since the most recent title update. They are working to reduce these over the next several title updates. More information can be seen in the below link:

Forum Post - Increase in Game Crash Instances 

[EA_UltraSlide · Accepted solution]

Hey @Kamel_Jockey 

Unfortunately, nothing can be done to change the result of any of the TB Battles/Special Missions, the results are final.

The team are aware of increased rate of crashing since the most recent title update. They are working to reduce these over the next several title updates. More information can be seen in the below link:

Forum Post - Increase in Game Crash Instances