Game crashing
by SC7639Original Post
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 2070
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? SC7639
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Horizon
Which Legends were your squad mates using (if applicable)? Loba and Crypto
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. N/A
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to mve
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 3
When did this happen? (dd.mm.yy hh:mm) 10.06.22 09:00:00
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The entire game crashes me to desktop with an error message "CreateTexture2D failed for GRT_Task_DoCreate om '(no debug name)' with HRESULT 0x887a0005 width: 512 height: 512 mips: 10 imgFormat: 0x00000048"
What should be happening instead? Playing the game successfully
Steps: How can we find the bug ourselves? Play the game, IO was crashe3d out of it 3 times in 1 game
When I'm playing the game just fine, I will get random crashes that kick me out. I am lucky that I can re-connect and re-join my team but it's not fair as I'm playing ranked and it has cost me many points. It's not as frequent as it was at the start of the season but it is now getting to the point I'm thinking of no longer playing. Please can you get back to me with an idea of how long this might take to fix as this never ever happened to me before the season 13 update. I've already uninstalled and re-downloaded/installed Apex to try to solve the issue but it didn't
