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Game crashing to title screen in menus and matches.

by AnimalTested

Original Post


Game crashing to title screen in menus and matches.

★★★ Newbie

Product: Apex Legends
Please specify your platform model. PC
AMD or Nvidia Model Number AMD FX-6100
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? AnimalTested
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Lifeline (Any)
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Cascade (Any)
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running up scaffolding
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? ( hh:mm) 2/12/2019 6:30PM Central
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game video and audio freezes, then resumes without connectivity for a few moments before kicking me to the title screen.
What should be happening instead? Game continues to run until the match concludes or I quit.
Steps: How can we find the bug ourselves? Seems to be an issue with how the game runs on my hardware.

Game crashes in the middle of gameplay as well as on menus and returns to the title screen. The only error message is that it says I lost connection to the servers. 

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