Re: Game crashing and closing

by mooserick
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Original Post

Accepted Solution

Game crashing and closing

★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Iphone 6+
OS Version IOS 12.1.4
Ally Code: (Find it here: http://bit.ly/AllyCode ) 845-262-414
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Since the last update (that one that correct the "non login" problem) my game has been crashing and closing in the middle of the battles (Tank, Sith raid, Arena and Fleet Arena, TW)
Steps: How can we find the bug ourselves? I dont know... this bug never happens to me... and its happening since the last "force" update
Connection Type Wifi
Please select your region South America
Country Brazil

probably a memory problem with my IOS

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Accepted Solution

Re: Game crashing and closing

★★ Apprentice

This seems to be the same problem as described in this thread:

 

https://answers.ea.com/t5/Bug-Reports/Game-crashing/m-p/7706966#M24301

 

Maybe you can chime in there as well (or instead).

View in thread

Message 2 of 4 (682 Views)

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Re: Game crashing and closing

★★ Apprentice

This seems to be the same problem as described in this thread:

 

https://answers.ea.com/t5/Bug-Reports/Game-crashing/m-p/7706966#M24301

 

Maybe you can chime in there as well (or instead).

Message 2 of 4 (683 Views)

Re: Game crashing and closing

★★ Novice

yeah.... same problem Frown

Message 3 of 4 (666 Views)

Re: Game crashing and closing

★★ Novice

Same problem on my 6+

Message 4 of 4 (638 Views)