Re: Game crashes without giving any error
by StyIissOriginal Post
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number MSI GeForce RTX 2070 ARMOR 8G 8GB GDDR6 (256 Bit)
Enter RAM memory size in GB Corsair Vengeance LPX, DDR4, 16 GB,3000MHz, CL16 (CMK16GX4M2D3000C16)
What is your gamertag/PSN ID/EA Account name? caaart
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Tiver91; kcozangodd;
Which Legend were you playing (if applicable)? Bloodhound
Which Legends were your squad mates using (if applicable)? Mirage; Lifeline
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Random places
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Random actions
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) Everyday few times
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I am getting lag for 1-2 sec. I can still move after that for few seconds and then game is getting crash to desktop without any information. This kind of crashes appeared to me after the last update. Before this update I had a crashes as well but different kind of (engine error 0x08... etc). I have reinstalled the game and origin, changed the EasyAntiCheat options and run everything as administrator and still getting crashes.
What should be happening instead? No crash.
Steps: How can we find the bug ourselves? Good question.
The name of the application causing the error: bad_module_info, version: 0.0.0.0, timestamp: 0x00000000
The name of the module causing the error: unknown, version: 0.0.0.0, timestamp: 0x00000000
Exception code: 0x00000000
Error offset: 0x0000000000000000
The identifier of the process causing the error: 0xc0c
The time the application started causing the error: 0x01d4c93bf8df1fa4
The application path causing the error: bad_module_info
The path of the module causing the error: unknown
Report ID: 14835427-cb7a-4cf8-93b6-1c1c323048c9
The full package name causing the error:
The application identifier relative to the error package:
