Game crashes when looking at cosmetics (sometimes)
by Dat_Limit_69Original Post
Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number Asus GTX 1060 6 GB
Enter RAM memory size in GB 16 GB
What is your gamertag/PSN ID/EA Account name? L1m1t
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? Yes
If yes, can you list them here? Discord, RivaTuner (to display PC performance and heat)
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Any
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I was looking at the new event skins and it also crashed after i open a pack
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? I just downloaded the new update
When did this happen? (dd.mm.yy hh:mm) 27.06.24 and 29.06.2024
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The game freezes then black screens and it takes some time to even close thru task manager
What should be happening instead? Not crashing
Steps: How can we find the bug ourselves? I dont know, but all i know i was looking at cosmetics
please help EA
