Game crashes intermittently after new release

[yasonfyehald]

I lost crystals today (again) with a game crash while climbing in arena - has happened multiple times - I would hope there will be significant compensation for those affected by all of this both for: 1) the incredible inconvenience and frustration this is causing/has caused, and 2) the lost crystals/rewards for missed battles (has happened in arena, GAC, TB, Raids (I think), etc. - all areas of the game where this affected the rewards received).

[mscarboro]

Finally got another forum post from Doja.. https://forums.galaxy-of-heroes.starwars.ea.com/discussion/243056/increase-in-game-crash-instances

Would have been much better if this issue were actually added to the Dev Tracker though.  This issue is so widespread, that I doubt that there will be any compensation to specific players who reported this issue has impacted them.  Might just be me losing faith though.

[amark5037]

Thanks for the update CG.  The game crashed again this evening for me.  Fingers crossed that the title updates with fixes comes sooner rather then later.  

[BaldurCPH]

I have experienced this several times. Start a match and crash - and the attempt counts. It has begun to appear after the update! I have never tried this before 

[DarthKleinTX]

the crashing issue is only getting worse. The game force closed on me while going into wave 4 of the wat mission. Costing our guild a shard. It happened to two other guild mates too. What is going to be done about our missing shards. This is not a connectivity issue or a problem with my device

[Jiefoo]

@amark5037 Wow! No idea that they are not even looking into this. They really must have no idea what's wrong, because something is DEFINITELY WRONG. Seems multiple crashes daily is the norm now along with the sluggish performance.

[Jiefoo]

@mscarboro So they don’t really know what the problem is...

[Jiefoo]

Ok Guys and Gals,

I don’t know about you, but I’m dying to know just how wide spread this problem really is.

6 multiple choice answers. 1 optional text message to the development team.

Please complete my poll and pass it on.

http://www.polljunkie.com/poll/pgdkpr/swgoh-game-performance-as-of-apr-1-2021-this-is-not-a-jokeor-i...

[Crocal_Player]

I confirm that since several weeks I have regular crashes of the application, losing GA fights (and GA as well), TB fights (bad for the guild) ... This is really annoying !

[ChristophIV]

@Jiefoo The problem HAS been acknowledged, and fixes are coming with title updates: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/243056/increase-in-game-crash-instances#l...