Re: Game freezing entering battles

by imrinkrat
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Original Post

Re: Game Freeze while in loading screen

★★★ Newbie

Me too. I'm hosed in GAC now. Fix this!

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Message 61 of 496 (369 Views)

Re: Game Freeze while in loading screen

★★★ Newbie

@EA_Gunner wrote:

Thank you for the report. We attempted to reproduce your report on multiple devices but we were not able to confirm any issues on our side. All battles could be started and completed without freezes or crashes.


Try again

Screenshot_20220916-202641_Heroes.jpg
Message 62 of 496 (369 Views)

Re: Game Freeze while in loading screen

★★★ Newbie

I have the same issue with freezing on the loading screen.  Game has crashed over 20 times since the update.

Message 63 of 496 (356 Views)

Re: Game freezing entering battles

★★★ Novice

I have the same issue after the last update, Making me lose GAC matches. Waste energy in conquest and lose arena battles. Very frustrating. I also have a Samsung S21

Message 64 of 496 (2,293 Views)

Re: Game freezing entering battles

★★★★★ Newbie

Same here since the update. On Galaxy S9, Loc : France.

Message 65 of 496 (2,275 Views)

Re: Game Freeze while in loading screen

★★★ Newbie
@EA_Gunner That doesn't work tried this three times and it still happens
Message 66 of 496 (337 Views)

Re: Game Freeze while in loading screen

★★★ Newbie

3 GA matches now.

How do they compensate me? 

Goes into the loading screen and just stops working. 

Message 67 of 496 (328 Views)

Re: Game Freeze while in loading screen

★★★ Novice

Same here. Tried cleaning the cache did not work.

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Message 68 of 496 (320 Views)

Re: Game freezing entering battles

★★★★ Novice

Same problem on Samsung S20. Never had freezes occur in last 2 years until the last update. Frequently freezing. Have cleared cache, applied all latest patches, restarted phone and apps. Still occurring. 4 times yesterday, 3 times today. Lost 2 GAC matchups because of this. Lost 4-5 conquest battles & wasting energy. This is one of the poorest quality releases I've seen. 

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Message 69 of 496 (2,238 Views)

Re: Game freezing entering battles

★★★ Novice

That's the entire problem. Your testing process sucks. These things happen every release. In technology development there is this thing called "regression testing" which is used to make sure new code doesn't break anything that's already been deployed to users. Having some random dude play test for 5 minutes on an iPad doesn't represent the full scope of game play this game has grown into. These are super basic things with any software development and you continue to fail at them over and over and over again. 

Message 70 of 496 (2,217 Views)
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