March 2021
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Revv
OS Version 9
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Refresh or updates will be a good way to eliminate some of issues.
What do you expect to see?
Connection Type Wifi
Please select your region North America
Country United States
Really enjoy playing the game but it's crashing in mid gameplay is annoying.
March 2021
@Powellshine2019 is your device a REVVL? What model?
There has been some issues with Android lately. Maybe you can try basic troubleshooting like deleting cached files and restarting your device. Do not delete data because that will delete your game progress.
If that doesn't help, you could try the solution suggested on this tweet:
Android tweeted: https://twitter.com/Android/status/1374514715251023880?s=20
A number of users experienced app crashes over the last 24 hours, which has since been fixed. If your device is still affected, please update Android System WebView and/or Google Chrome via Google Play. More information: https://t.co/7Pw8TfkW8W We apologize for any inconvenience.
— Android (@Android) March 24, 2021