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Community Manager

2 years ago

Solved

[FIXED] EA app Friends List Issue - "Presence Update Failed" Error, Mar. 31, '24

~~Hi all,~~

~~Please use this thread to report the ongoing issue with the EA app Friends List and the "Presence Update Failed" Error that has been happening since Mar. 31, '24.~~

~~We are aware of this issue and investigations are ongoing.~~

~~When we have an update to share about the situation, we'll do so as soon as possible.~~

~~Thanks.~~

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I have Xbox game pass and played through the first Mass Effect LE just fine. When I started an another character, after confirming my character to start the game it crashed. No big deal, apart from losing all the effort I made in customizing my character. But the game files just vanished from my hard drive. So now I have to download the whole 101 gigs of the game again. Also an another game I had installed (NFS Heat) just disappeared and the only thing left of that is the the empty folder.I don't think there's any solution for this, just wanted to vent. I had zero problems with Origin, and now EA forces me to use TWO desktop programs that are esseantially the same, just so that they can change the name. I think there's easier solutions than to force EA Desktop, a program that's been in beta for ages and straight up uninstall games WHILE I'm playing them.

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