Game crash entering TW battle, team lost

by soCalMikestang
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Original Post

Game crash entering TW battle, team lost

★★★★ Apprentice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? all
OS Version latest
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Gameplay
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug Select team to battle in TW, select my offense squad, click 'battle', game crashes and I lose my offense team
Steps: How can we find the bug ourselves? Crash the game while entering a TW battle and you'll lose your offense squad
Connection Type Wifi
Please select your region North America
Country USA

 Select team to battle in TW, select my offense squad, click 'battle', game crashes and I lose my offense team.  This can be the difference between winning and losing a TW and is totally unacceptable.  The battle didn't even start, it crashed on loading, my offense team should still be available.  Super pissed.

Error code 9.57

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Re: Game crash entering TW battle, team lost

EA Live QV Team

Hi @soCalMikestang and thank you for the report.

 

Do you have your ally-code at hand, so we can investigate this for you?

 

 

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