Game freezing entering battles

[blake085]

Just happened to me in the Dark Side Geonosis Territory Battle.

I went to attempt the Combat Mission that requires Separatist Droids in Phase 3, loaded the team and the game froze while loading the Mission. 

Nice "surprise mechanics" CG.

[blake085]

Just happened to me in the Dark Side Geonosis Territory Battle.

I went to attempt the Combat Mission that requires Separatist Droids in Phase 3, loaded the team and the game froze while loading the Mission. 

Nice "surprise mechanics" CG.

[Rax101]

This is beyond ridiculous now. I'm losing crystals and losing TB stars and GAC battles due to this frequent freeze at the loading screen. This started since the recent update. I hope everyone gets reimbursed - lots of us are experiencing this. It's not fair so please help us and fix.

[Bebro99]

This just happened again to me.  Game froze on loading screen when going into GAC battle.  I'm not playing GAC anymore until this bs is sorted out

[Heffiks]

After losing about two refreshes in the last Conquest.
This bug just cost me a GAC...

Samsung S21
Android 12

[Bantha_Milker]

@Zereniona Still happening to me too. Has happened in Conquest, HSTR, Territory Battles, and just today in GAC. If I had won this battle that got auto counted as a loss bc of the load screen, I would have won this GAC.

Fix ur game!

[Spiderwoody36]

Same issue. Just freezes loading into battles. Lost tb points.

[Spiderwoody36]

Same issue for our guild, now. Game freezes on battle loads. Losing tb and gac points. This is a screen capture of a 2 minute video of it just sitting. 

[viper2279]

@blake085 Same problem, also on a S21 if that matters. No issues with crashes until the last title update

[CadeVenx]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy S21
OS Version Android 12
Ally Code: (Find it here: http://bit.ly/AllyCode ) 957-254-583
What type of issue do you have? Gameplay
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug Game has been freezing on the loading screen when attempting to load into battles since the 9/14 update. Freezes use energy/squads. Has happened 3 times to me in GAC, 1 time in TB, 1 time in TW, and 4 times in conquest. 2 of the 3 GAC freezes have directly resulted in losses which makes this behavior extremely problematic.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country United States

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Game constantly freezes while trying to load into battles.