Game achievements don't unlock - The sims mobile

by Lulliflores
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Original Post

Game achievements don't unlock - The sims mobile

[ Edited ]
★★★★ Novice

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Oneplus 3T
OS Version 5.0.3
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003465934805
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? In players' games who started at least before March you have to check the achievements unlocked
What do you expect to see? Just the first 4/5 are unlocked
Connection Type Wifi
Please select your region Europe
Country Denmark
Additional feedback

 In players' games who started at least before April (friends who started after don't have the problem) if you check the unlocked achievements they stop at the first 4 or 5 even if of course, at level 40, I should have all of them unlocked. 

Message 1 of 8 (1,327 Views)

Re: Game achievements don't unlock - The sims mobile

I don't seem to have this issue. I wonder where the problem lays, I think this is a Google issue. 

Could you give these a try:
https://productforums.google.com/forum/#!topic/play/32E1NxdVJfo

 

20180720_152841.jpg


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Answers HQ Guardian

do not work for EA

 

Message 2 of 8 (1,284 Views)

Re: Game achievements don't unlock - The sims mobile

★★★★ Novice
It is not because I don't have it connected to my account anymore :/ but still they are not shown here so it is a The Sims Mobile problem for sure
Message 3 of 8 (1,225 Views)

Re: Game achievements don't unlock - The sims mobile

The link I mentioned is more reconnecting your account in the hopes it triggers to achievements to be unlocked.


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Answers HQ Guardian

do not work for EA

 

Message 4 of 8 (1,196 Views)

Re: Game achievements don't unlock - The sims mobile

★★ Apprentice

I'm having the same problem. Cannot unlock the achievement even now I'm at level 41. Have been uninstall and reinstall the apps and also clear cache. Nothing's change. Have you do bug report yet? 

Message 5 of 8 (1,100 Views)

Re: Game achievements don't unlock - The sims mobile

★★★★ Novice

@BettyBunny123 wrote:

I'm having the same problem. Cannot unlock the achievement even now I'm at level 41. Have been uninstall and reinstall the apps and also clear cache. Nothing's change. Have you do bug report yet? 


I reported and called EA support almost 20 times (not kidding) and they just pretend to help without even caring about what you are saying. So unfortunately I just gave up.

Message 6 of 8 (1,092 Views)

Re: Game achievements don't unlock - The sims mobile

★★ Apprentice
So sorry to know that. Your effort is totally a waste. Guess if that's the case, I think I too have to just forget that this ever happened.
Message 7 of 8 (1,073 Views)

Re: Game achievements don't unlock - The sims mobile

★ Novice

I have the same problem, i tthink there is no other way to start from the veeery beginning.

Message 8 of 8 (900 Views)
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