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Re: Game Not Optimized for iPhone XS Max Display

by MasterNikolaos
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Game Not Optimized for iPhone XS Max Display

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone XS Max
OS Version 12.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 132-355-414
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug The UI is stretched out and misplaced on the iPhone XS Max, most notably the side buttons being halfway covered by the notch.
Steps: How can we find the bug ourselves? Launch the game on an iPhone XS Max.
Connection Type Mobile
Please select your region North America
Country United States

Can’t attach screenshot because the file is too large.

Message 1 of 6 (513 Views)

Accepted Solution

Re: Game Not Optimized for iPhone XS Max Display

EA Star Wars: Galaxy of Heroes Team
Hi all, thanks for reporting this.

We have now flagged it as a bug. Please let us know if there are any other areas of the game with similar issues.

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Re: Game Not Optimized for iPhone XS Max Display

★★★★ Novice
The Arena UI is also affected by this at times on the player name display, guild name, and/or title.
Message 2 of 6 (477 Views)

Re: Game Not Optimized for iPhone XS Max Display

★★★★ Novice

Attached photos of what the scoreboard looks like on the iPhone XS Max. Also can't see the buttons on the side of the home screen.

IMG_0010.JPG
IMG_0009.JPG
Message 3 of 6 (457 Views)

Re: Game Not Optimized for iPhone XS Max Display

EA Star Wars: Galaxy of Heroes Team
Hi all, thanks for reporting this.

We have now flagged it as a bug. Please let us know if there are any other areas of the game with similar issues.

Message 4 of 6 (412 Views)

Re: Game Not Optimized for iPhone XS Max Display

★★★★ Novice

Can we get an update on whether this is gonna be addressed??? It's been 3+ months of not being able to see the arena rank board. 

Message 5 of 6 (209 Views)

Re: Game Not Optimized for iPhone XS Max Display

★★★★ Novice

2 months since my last post was ignored I will ask again. What is the status and why is this not fixed???

Message 6 of 6 (118 Views)

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