Game Froze During GAC Match

[GargamelUT]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Android phone
OS Version 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 761439941
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Game froze during GAC match
Steps: How can we find the bug ourselves? Play your own game on an android phone.
Connection Type Wifi
Please select your region North America
Country USA

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Game froze during GAC match which will cost me the match since my only chance to beat a Rey team was using SLKylo and your game burned that team when I had to restart the game because it wouldn't respond. Action buttons and other buttons in game wouldn't respond. Timer was not ticking down. Game completely froze.

[SenorGlokta]

Same here.  Game froze on my first GAC offense battle.  Not only that, the characters killed are all back and everyone is unscratched.  That's the last 3 weeks of time and strategizing gone to waste.  No chance of Kyber now.

Tremendous.

[hummer81]

Good luck. Nothing will be done. They seem to ignore this problem.

[WillEyeAm25]

Same exact problem.  Why can't you fix this issue??? It's been reported over and over for months.  Your game freezes & crashes constantly. 

[xXTH3M3X1CANXx]

Super frustrating. Fix your client. This happens all the time. 

[maddad2009]

Sad they havent fixed. No money to be made in that. So super low priority.