December 2020 - last edited December 2020
Product: The Sims 4
Platform: Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.60.54.1020
What expansions, game packs, and stuff packs do you have installed? All (31)
Steps: Randomly happens
What happens when the bug occurs? game keeps freezing. Sims keep glitching, time stops but the surrounding world is still working. Unable to click or interact with anything. Game also won't save and I have to force quit the game
What do you expect to see?
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes, after downloading snow escape
December 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2020
December 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2020 - last edited December 2020
For Freezing, I had that, Is your Windows Defender doing it's job sometimes it can corrupt even by just malware itself, if your online it can reduce the performance of your computer, you could try downloading Malwarebytes - https://www.malwarebytes.com/mwb-download/thankyou/, and do a system scan, and let it quarantine all infections, and see if this is the corrupt, also helps running the game in Origin Offline mode, it helped for me.