Game Freezing When Loading Final Fleet in TW and GA - Combined Report

by DarkestEnergy
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Game Freezing When Loading Final Fleet in TW and GA - Combined Report

[ Edited ]
★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 8 - but it’s device wide
OS Version 14.6
Ally Code: (Find it here: http://bit.ly/AllyCode ) 346-876-561
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Infinite loading when attempting to load final fleet in Grand Arena and Territory War to set as defense or attack with
Steps: How can we find the bug ourselves? Attempt to set defense or battle when you only have one fleet left in Grand Arena or Territory War
Connection Type Wifi
Please select your region North America
Country United States - but it’s world wide

I know these bugs have been reported, but they have been reported all separately.

 

I make this combined report so that people can understand the wide impact of the bug and in the hopes that the bug can be given more acknowledgement.

 

The freezing/infinite loading occurs in the following cases when you only have one fleet left to use.

• Attacking in Grand Arena

• Setting defense in Territory War

• Attacking in Territory War

 

I also suspect that this may happen when setting your final fleet on defense in Grand (though that would rarely be a case) and possibly in Territory Battles. 

 

Since this impacts the game in different gamemodes, I believe the problem is with how the GUI loads since the update. I can’t guess anything further.

 

The bug is frustrating because..

..in Grand, it makes it harder to achieve Kyber and gives an unfair advantage to people with excess capitol ships. For an example, you need to set 2 defenses, and attack twice. For people with 4 capitols, they can only use 3 fleets, so it’s impossible to clear. For people with 5, they can use 4 and clear, making it unfair.

..in TW, it makes it harder to fill and clear territories, possibly changing the outcome of some wars.

 

I really hope we get some compensation for this bug. 

Thanks.

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Accepted Solution

Re: Game Freezing When Loading Final Fleet in TW and GA - Combined Report

EA Live QV Team

Hello there @DarkestEnergy 

 

We have flagged this to the team and they are currently working on the issue.

 

Unfortunately, the results from Grand Arena are final and cannot be changed.

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Re: Game Freezing When Loading Final Fleet in TW and GA - Combined Report

★★ Apprentice

This has happened to me today and to several members of my guild in TW. We won handily but it's really annoying and ridiculous this hasn't been fixed.

Message 2 of 3 (200 Views)

Re: Game Freezing When Loading Final Fleet in TW and GA - Combined Report

EA Live QV Team

Hello there @DarkestEnergy 

 

We have flagged this to the team and they are currently working on the issue.

 

Unfortunately, the results from Grand Arena are final and cannot be changed.

Message 3 of 3 (157 Views)