October 2021
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD Ryzen 5 3600 6-Core Processor 3.59 GHz
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? HouseOfSpades
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Different areas, both ranked and public Battle Royal modes.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Mid-combat
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 4
When did this happen? (dd.mm.yy hh:mm) 2/10/21 16:35 AEST
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? In combat with opponents. Suddenly game freezes totally, stays frozen even after 2 minutes. Exiting the application then restarting will show error message 'cannot connect to server'. Wifi is not failing on mobile, problem occurred on both wifi networks.
What should be happening instead? Combat ought to continue.
Steps: How can we find the bug ourselves? Seems to me this is cheating, that someone on the enemy team is overloading my computer/ connection somehow. Didn't occur with every battle in game.
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Solved! Go to Solution.
October 2021
Hey, @HouseOfSpades have you tried our connective guide and see if that helps?
Let us know what you tried.
/Atic
October 2021
Hey, @HouseOfSpades have you tried our connective guide and see if that helps?
Let us know what you tried.
/Atic
November 2021 - last edited November 2021
5 out of 10 games game doesnt enter ther the match or just quit for no reason some times even more stop mid match so please help me i got banned twice for this code :leaf