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Game Crashing

by mudromac
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Game Crashing

★★★ Newbie

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? Ipad
OS Version 14.4
Ally Code: (Find it here: http://bit.ly/AllyCode ) 956-578-379
What type of issue do you have? Other
How often does the bug occur? Often (50% - 99%)
Summarize your bug Game continually crashes
Steps: How can we find the bug ourselves? ?
Connection Type Wifi
Please select your region Europe
Country United Kingdom

Game continually crashes

Message 1 of 2 (104 Views)

Accepted Solution

Re: Game Crashing

EA Live QV Team

Hi @mudromac 

 

We have checked the logs available to us for the last 3 days and cannot see any reason for any of the game crashes you have run into. 

 

Can you take a look at our troubleshooting guide in the hopes to avoid this in the future. Hope this helps!

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Message 2 of 2 (89 Views)

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Re: Game Crashing

EA Live QV Team

Hi @mudromac 

 

We have checked the logs available to us for the last 3 days and cannot see any reason for any of the game crashes you have run into. 

 

Can you take a look at our troubleshooting guide in the hopes to avoid this in the future. Hope this helps!

Message 2 of 2 (90 Views)
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