Game Crashes

[Darth_Strife666]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Iphone 12 mini
OS Version 14.4.2
Ally Code: (Find it here: http://bit.ly/AllyCode ) 315-636-283
What type of issue do you have? Network/Connection
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug Game can crash when I’m either in the menus or mid battle, there’s no specific times it happens. Sometimes i can play with no crashes at all, other times it crsshes during arena fights costing me squads and banners
Steps: How can we find the bug ourselves? By simply playing the game
Connection Type Wifi
Please select your region North America
Country UK

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[EA_UltraSlide · Accepted solution]

Hi @Darth_Strife666 and sorry to hear that.

The team are aware of increased rate of crashing. They are working to reduce these over the next several title updates. More information can be seen in the below link:

Forum Post - Increase in Game Crash Instances 

[EA_UltraSlide · Accepted solution]

Hi @Darth_Strife666 and sorry to hear that.

The team are aware of increased rate of crashing. They are working to reduce these over the next several title updates. More information can be seen in the below link:

Forum Post - Increase in Game Crash Instances