Game Crashes When Attempting to play Offline Two Player Shootout

by OutlawedTorn
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Original Post

Game Crashes When Attempting to play Offline Two Player Shootout

★★★ Apprentice

Product: NHL 22
Platform:Xbox Series X
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Offline Shootout Mode, Two Controllers, Enable Home/Away Goalie Control,
What happens when the bug occurs? Game crashes to dashboard every time, Series X and Xbox One versions, when attempting to play a local offline two controller shootout mode with manual goalie control enabled.
What do you expect to see? Crashing fixed
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here Shootout Mode
What time did you see the bug? (HH:MM AM/PM)
What is your time zone?
What is your gamertag/PSN ID?
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

Game crashes to dashboard every time when I was attempting to play a local offline two controller shootout mode with manual goalie control enabled. I tried on both the Series X and Xbox One versions of the game, and both had the same freezing once the shootout mode loaded then crashed to the Xbox dashboard.

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Re: Game Crashes When Attempting to play Offline Two Player Shootout

EA DICE Team

@OutlawedTorn  Could you try to power cycle the console and see if that helps. 

 

How to power cycle: 

  1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.
  3. Important Make sure that you wait at least 10 seconds. This step resets the power supply.
  4. Plug the console power cable back in.
  5. Press the Xbox button on your console to turn it on.

Thanks!

 

/Atic 

Message 2 of 6 (466 Views)

Re: Game Crashes When Attempting to play Offline Two Player Shootout

[ Edited ]
★★★ Apprentice

@EA_Atic Power cycle doesn’t help, seems to be a game issue. Offline Shootout Mode, Two Controllers, Enable Home/Away Goalie in the Game Settings menu, then the game freezes and crashes 100% of the time after loading.

 

I’m playing on Xbox Series X and this happens on both the Series X and Xbox One versions of the game.

Message 3 of 6 (445 Views)

Re: Game Crashes When Attempting to play Offline Two Player Shootout

★★★ Newbie

Same here!!!  Need to get this fixed

Message 4 of 6 (379 Views)

Re: Game Crashes When Attempting to play Offline Two Player Shootout

★★★ Newbie
@EA_Atic Doesn't work. Please get this fixed!
Message 5 of 6 (377 Views)

Re: Game Crashes When Attempting to play Offline Two Player Shootout

★★★ Newbie
@EA_Atic NHL22 offline shootouts are broken! PLEASE FIX!!!!!
Message 6 of 6 (327 Views)