May 2020 - last edited May 2020
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number EVGA 2080 Ti FTW3 x2 in SLi
Enter RAM memory size in GB 64GB of DDR4
What is your gamertag/PSN ID/EA Account name? CypherPunk_X
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Loba
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Kings Canyon
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. battling another squad
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 2
When did this happen? (dd.mm.yy hh:mm) 5/19/2020 @09:55am
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The game crashes - at first no issue seems to be happening but then the screen freezes and the game crashes.
What should be happening instead? it shouldn't be crashing
Steps: How can we find the bug ourselves? IDK - I know there was an issue at one point with high GPU settings but I was under the impression that was fixed
this has caused me to lose countless Rank Points over the last 5 days.
I have a video of the issue if theirs a way to share it.
May 2020
I know this is the last thing you want to hear but can you check if the issue persists with one GPU removed/disabled?
Thanks.
May 2020
May 2020 - last edited May 2020
Just out of sheer curiosity ..why would having my cards in NVLink/SLi cause an issue if that is the case here ???
May 2020
@EA_Barry if this does solve the issue why would this be happening ? also is their a way to fix it so I can play in NVLink/SLi ... I mean this shouldn't be the case but if it is then how does this get fixed for the future of the game and people who are running SLi setups ??
May 2020
@EA_Barry ... So I did as you asked and disabled SLi and it was good for about 4 hours of game play and then it did it again.
I have video of it and I am going to run another report as well and attach it.
May 2020
here is the DxDiag report. @EA_Barry
May 2020
**** UPDATE*** @EA_Barry ... Well from the time I posted the DxDiag file it has happened 3 more times .......
now What ... I have my SLi disabled and I'm not OC anything.
I have video of the issue from today including the current more recent times.
May 2020
Basic steps:
More troubleshooting: