Betreff: Game Crashes - Engine Error

by Madtt
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Original Post

Game Crashes - Engine Error

★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 2060
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? PaperThinPhil
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Pathfinder
Which Legends were your squad mates using (if applicable)? Gibralter and Wraith (?)
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. It happened in two different places, the most recent was the swamps
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. It happened either when I hit "Shift" or "Space"
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 2
When did this happen? (dd.mm.yy hh:mm) 28.02.19. 11:30PM EST
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? An alert pops up saying: Engine Error 0x887a0006 dxgi_error_device_hung apex legends Then the game closes in the middle of my match.
What should be happening instead? Gameplay
Steps: How can we find the bug ourselves? Play the game, click space and shift? I'm not sure why this error has occurred. It has happened multiple times and the only common factor was I was hitting the space and shift buttons.

An alert pops up saying:
Engine Error
0x887a0006 dxgi_error_device_hung apex legends

Then the game closes in the middle of my match.

Message 1 of 3 (399 Views)

Re: Game Crashes - Engine Error

★★★★ Novice

I get the same issue with my RTX 1660.

Message 2 of 3 (373 Views)

Betreff: Game Crashes - Engine Error

★ Apprentice

I get those crashes too (RTX 2060, 16GB RAM, Win10, all Drivers up2date). Sometimes i can play whole rounds without any problems. But then i get those crashes like 4 times in a row at the beginning or the middle of a round. Really annoying because you never know if you can play your current match till the end. I'm waiting for a final patch now. I have tried everything.

 

Disabled windows full screen optimization

 

run apex as an admin

 

repairing the game files in origin (helps only for a couple of matches)

 

downgrading nvidia driver on 417.xx (less crashes, but they are still there)

 

I am not touching this game until these annoying crashes are fixed!

 

Hurry up EA! You are losing players every day, when this problem is not getting solved.

Message 3 of 3 (355 Views)