Re: Game Crashes During GEO TB

by THIAGOSANTANNA13
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Original Post

Re: Game Crashes During GEO TB

★★★ Novice

But they have specified obsolete Android devices that are no longer supported. They have made no mention of any Apple devices that are no longer supported. 

Message 11 of 34 (1,048 Views)

Re: Game Crashes During GEO TB

★ Novice

Happens to me as well on an iPhone6s.

Happens only on Geo TB.

Never crashed on Hoth ( imperial or rebel side).

 

Game crashes either :

 

1.After wave 1.

2.Immediately upon loading into the mission.

 

If this is a device issue you should have informed the community that your game is not supported on several devices.

Message 12 of 34 (1,030 Views)

Re: Game Crashes During GEO TB

★★★ Newbie
@EA_HighCommand Meu jogo trava assim que clico em batalhar, aconteceu várias vezes nessa bt geonosis
Message 13 of 34 (1,005 Views)

Re: Game Crashes During GEO TB

EA Live QV Team

Hi all,

 

We are aware of an increased crash rate on iPhone 6, 6S and 6S Plus and older devices and are already investigating this.

 

@THIAGOSANTANNA13 please post in English only on this board, thank you.

Message 14 of 34 (2,442 Views)

Re: Game Crashes During GEO TB

★ Novice

Hello @EA_HighCommand ,

 

Any feedback regarding the issue ?

 

The game was literally unplayable during the Geo. TB.

 

Message 15 of 34 (923 Views)

Re: Game Crashes During GEO TB

★★ Novice

Is there any news concerning the issue? It happens not only in territory battles, almost anywhere - fleet, arena, championship. Now even on emulator. Every time I launch any battle its 50/50 chance it will crash. 

Message 16 of 34 (882 Views)

Re: Game Crashes During GEO TB

★ Novice

Sorry for the late response. Yes, I have an original iPad Air. It occasionally freezes or crashes elsewhere but never enough to be a problem. It is mostly in Geo TB. So far in the new Geo TB, the one going on currently, I was able to do the first round of combat missions without any crashes or freezes. There was some stuttering but never more than that. 

Message 17 of 34 (840 Views)

Re: Game Crashes During GEO TB

★★★ Novice

Ally code 967216824

Samsung S9

 

Phase 1 geo TB battle combat mission in North froze losing me the battle, and at least 500k

Message 18 of 34 (816 Views)

Re: Game Crashes During GEO TB

[ Edited ]
★ Novice

The crashing issue is STILL present.

Crashing once again as the mission starts.

And not only in TB but in HAAT and Rancor as well , just before the damaged is logged.

 

@EA_HighCommand  has there been any progress regarding this ?

The PVE aspect of the game is literally unplayable.

 

Message 19 of 34 (794 Views)

Re: Game Crashes During GEO TB

★★★ Newbie
@EA_HighCommand Any update on this? It makes the game very disheartening to play; my worst fear is say getting close to completing the Malek event (when it returns) and the game crashing on me just before I finish it.
Message 20 of 34 (726 Views)