Galaxy of Heroes Error Code 3 help.

by hightower_88445
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Galaxy of Heroes Error Code 3 help.

★★★ Newbie

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 6s
OS Version 12.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 545-289-432
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug When I tried to join a new guild the game told me that it was full and then gave me the error code 3 message. I have tried reloading the game on both WiFi and on LTE and get the same error code result.
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region North America
Country United States

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 6s
OS Version 12.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 545-289-432
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug When I tried to join a new guild the game told me that it was full and then gave me the error code 3 message. I have tried reloading the game on both WiFi and on LTE and get the same error code result.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country United States

Message 1 of 4 (300 Views)

Accepted Solution

Re: Galaxy of Heroes Error Code 3 help.

Community Manager (retired)
Hey, I checked your account today and it looks like the issue got resolved by itself. Send me a private message if you are still encountering any issues.

Thanks.

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Message 2 of 4 (275 Views)

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Re: Galaxy of Heroes Error Code 3 help.

Community Manager (retired)
Hey, I checked your account today and it looks like the issue got resolved by itself. Send me a private message if you are still encountering any issues.

Thanks.
Message 2 of 4 (276 Views)

Re: Galaxy of Heroes Error Code 3 help.

★★★ Newbie

Yes, I was put in contact with a member of the specialist team at EA Help named Kevin yesterday and whatever he did fixed it. He said that he thinks the issue was with the guild that I tried to join. The guild was at 49/50 members and I did not leave my current guild before trying to join the new one. Is there anything that I can do differently in the game so it doesn’t trigger this bug again? 

Message 3 of 4 (259 Views)

Re: Galaxy of Heroes Error Code 3 help.

Community Manager (retired)
It might have been also a connection issue which contributed to this situation to occur. We are keeping an eye out for any similar reports to get more info on a repro.
Message 4 of 4 (257 Views)