Galactic War Issue - Dead After New Node

[DaveKent79]

Just happened to me in the grand master Yoda challenge,
One of my characters appeared dead after second tier although it did not die in battle

[EA_Nils · Accepted solution]

@911-524-524 @God_Mount_U @DaveKent79 @HansBrant70 @Brummbarr @goldiejames @jaydajew73 @NewpoloCWL @casketcr3w @chivalrousfool

Hi everyone,

This was a bug with the latest update, we have resolved this issue since: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/52333/bugs-after-update-on-7-6-2016

We have also sent out on 350 crystals to everyone for encountering this issue.

Thank you,

Nils

[911-524-524]

Thanks, but I didn't receive 350 crystals last 7/6/2016 ... Will you please send me to my account?

[casketcr3w]

neither did I

[EA_Nils]

@casketcr3w @911-524-524 Hi,

Make sure that you have logged out and back in as that should update your inbox. Note that it would have only applied to those that were active during the time the issue occurred.

Unfortunately we cannot grant anything via the forums, nor do we have the visibility to see check your account.

If you are missing any of your content, you will need to reach out to an EA Advisor, they will be able to sort you out: http://help.ea.com/en/article/how-to-contact-support-for-star-wars-galaxy-of-heroes/

Cheers,

Nils

[911-524-524]

@EA_Nils Thanks!

[EA_Nils]

@911-524-524 You are welcome, hopefully you can get it sorted out quickly.

Cheers,

Nils