“Gain knowledge from an elder” quest can’t be completed😫 [ Edited ]

[FremmyLucy4]

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Xr
OS Version T Gf hf
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? How do I complete a family event with an elder? ..... I already retired my two sims about three days ago and still, I haven’t seen a family event icon popping above their heads
What do you expect to see? A family icon hanging on my elder sims head so I can complete my quest of “gaining knowledge from an elder “
Connection Type Mobile
Please select your region Other
Country Nigeria

‌

Fix the bug please

[SalixCat]

@FremmyLucy4 How many babies, toddlers, children and retired Sims do you have in total?
There is a limit in the number of family events per day. It is only three. If you have more than three NPCs it is not possible for all to have a family event.