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GL Rey shards stuck at 320/330

by Doogle23
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Accepted Solution

GL Rey shards stuck at 320/330

★★★ Newbie

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 13 pro Mac
OS Version Latest
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I have completed all attempts of Tiers 1-3 for the GL Rey event. However I only have 320 of the 330 shards to unlock. So I can’t unlock her or proceed to Tier 4 and I have no way of earning the remaining 10 shards.
Steps: How can we find the bug ourselves? How should I know? Already spent over an hour of my time with live chat for no reason. Terrible customer service.
Connection Type Wifi
Please select your region North America
Country United States

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 12 Pro Max
OS Version Latest
Ally Code: (Find it here: http://bit.ly/AllyCode ) 654-689-295
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I have completed all attempts of Tiers 1-3 for the GL Rey event. However I only have 320 of the 330 shards to unlock. So I can’t unlock her or proceed to Tier 4 and I have no way of earning the remaining 10 shards.
Steps: How can we find the bug ourselves? How should I know? I already wasted an hour in a live chat for them to tell me to post on a forum. Terrible customer service.
Connection Type Wifi
Please select your region North America
Country United States

I have completed all attempts of Tiers 1-3 for the GL Rey event. However I only have 320 of the 330 shards to unlock. So I can’t unlock her or proceed to Tier 4 and I have no way of earning the remaining 10 shards.

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Accepted Solution

Re: GL Rey shards stuck at 320/330

EA Live QV Team

Hello there @Doogle23 

 

I have sent you a PM.

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Re: GL Rey shards stuck at 320/330

EA Live QV Team

Hello there @Doogle23 

 

I have sent you a PM.

Message 2 of 2 (64 Views)
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