Help us improve Answers HQ! Take Survey No, Thanks

Re: GL Rey bug leading to GAC battle loss

by ramzy-go
Reply

Original Post

Highlighted

GL Rey bug leading to GAC battle loss

★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung galaxy Note 10
OS Version Latest
Ally Code: (Find it here: http://bit.ly/AllyCode ) 175198533
What type of issue do you have? Gameplay
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug While playing a competitive battle in Grand Arena, vs a GL Rey Team, I used my GL Kylo team like i've done before successfully in 3 previous rounds. But this time, there was a glitch in Rey's Ultimate ability, which kept her in Ultimate stance and virtually unkillable for the remainder of the match. I have a recording of the instance, but not full since I started recording after the bug took action. i.e. there was a previous turn where Rey attacked out of Ultimate (meaning she should be vulnerable after that, but she stayed in invincible mode and took one hit from my Kylo and stayed undamaged.), the rest plays out as in the video link below, which is abnormal behavior in gameplay logic, and as you can see Kylo unded up killing himself while Rey never took damage. https://youtu.be/kkjKZ88OfGc Please note that acquiring a GL is a very big monetary and resource and time investment, and to lose a major battle in high end competition due to a bug like that is unacceptable at any metric.
Steps: How can we find the bug ourselves? You probably won't be able to find it yourself unless you test battles over and over till the glitch randomly occurs. I have attached a video link in my description above which i will link again here : https://youtu.be/kkjKZ88OfGc
Connection Type Wifi
Please select your region
Country

https://youtu.be/kkjKZ88OfGc

 

Message 1 of 3 (170 Views)
Highlighted

Re: GL Rey bug leading to GAC battle loss

EA Live QV Team

Hi @ramzy-go and thank you for the report.

 

The ally-code you provided leads to a different account. Could you provide us with your correct ally code, please, so that we can have a look? Thanks!

Message 2 of 3 (118 Views)
Highlighted

Re: GL Rey bug leading to GAC battle loss

★★★ Novice
@EA_HighCommand Sorry for wrong ally code must've been a misstype.
Here correct ally code: 175918533 - in game name DarthMyself
Message 3 of 3 (72 Views)