GL Rey Ultimate Event so much harder after GL Kylo update

[CecilSabers]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iphone 8
OS Version 13.4.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 927-817-757
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Since you updated GL Kylo my ability to complete Rey's Ultimate challenge has become EXTREMELY hard. I was 7/7 leading up to before the GL Kylo update and since I've gone 2/5. I've wasted a ton of crystals on refreshes to earn more event crystals trying to finish up this challenge so I can obtain Rey's ultimate.
Steps: How can we find the bug ourselves? Play the event. It is MUCH harder and GL Kylo and his allies go much faster
Connection Type Mobile
Please select your region North America
Country United States

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Since you updated GL Kylo my ability to complete Rey's Ultimate challenge has become EXTREMELY hard. I was 7/7 leading up to before the GL Kylo update and since I've gone 2/5. I've wasted a ton of crystals on refreshes to earn more event crystals trying to finish up this challenge so I can obtain Rey's ultimate.

I spend 650 crystals a day and it takes me two days to farm the necessary event currency.  Since I've lost 3 times because of this change thats 1,950 crystals.  I've spent money on this game for years and I really feel shorted on this issue.

[EA_HighCommand · Accepted solution]

Hi @CecilSabers and thank you for the report.

We are aware of the increased difficulty and keeping a close eye on it.

[EA_HighCommand · Accepted solution]

Hi @CecilSabers and thank you for the report.

We are aware of the increased difficulty and keeping a close eye on it.

[CecilSabers]

@EA_HighCommand Would you please provide a quick resolution? I'm 9/10 on Rey's Ultimate and I should have been done almost a week ago. This is causing me lost crystals in Arena as well as mounting frustration.