GK Hello There Quest not Progressing

[pjlives]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? GA Hello There Quest Not Progressing
OS Version Latest
Ally Code: (Find it here: http://bit.ly/AllyCode ) 186211833
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug The General Kenobi Hello there quest is not Progressing for me this GA. I saved GK for offense and won all 3 battles but my underdog battles is still 0/3. Kind of annoying since I am specifically holding him for O to progress the quest.
Steps: How can we find the bug ourselves? Review GA battle log to confirm I used GK on offense in battles and progress my quests for me.
Connection Type Mobile
Please select your region South America
Country USA

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Attached is a picture of where my quest currently sits despite using and winning with GK on offense all 3 Battles this GA

[EA_HighCommand · Accepted solution]

Hi @pjlives,

As @ChristophIV correctly said, in a 3vs3 GA you need to use him in a 2 character squad (or alone) to progress this task. In a 5vs5 Grand Arena, you need to use a squad of 4 or less with him in it. We checked the logs for the recently finished Grand Arena event and you used your General Kenobi in 3 full squads to attack. Therefore it is correct that no quest progress was made.

[ChristophIV]

Hello there,

For the underdog achievement in 3v3 you have to use a team with only 2 characters or less, one of which much be GK.

Previously any battle in 3v3 counted towards this achievement, but this was not working as intended.

You need at least one empty slot on the team, and this was fixed in this update: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/196183/server-update-2-21-2019 on 21/02/19.

Did you use a 3 man team in these GA battles?

Hope this helps.

[EA_HighCommand · Accepted solution]

Hi @pjlives,

As @ChristophIV correctly said, in a 3vs3 GA you need to use him in a 2 character squad (or alone) to progress this task. In a 5vs5 Grand Arena, you need to use a squad of 4 or less with him in it. We checked the logs for the recently finished Grand Arena event and you used your General Kenobi in 3 full squads to attack. Therefore it is correct that no quest progress was made.