GAC tie I lost with bigger GP

[surfstones07]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? samsung j5
OS Version 6.0.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 961-444-888
What type of issue do you have? Gameplay
How often does the bug occur? Often (50% - 99%)
Summarize your bug I tied the second round in the GAC and even having bigger GP than my opponent, I lost. I have all the prints to prove, including a conversation with my adversary. I want all the prizes I have right and nothing else. =( EA_MindTricks EA_HighCommand
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region South America
Country brazil

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I tied the second round in the GAC and even having bigger GP than my opponent, I lost. I have all the prints to prove, including a conversation with my adversary. I want all the prizes I have right and nothing else. =( EA_MindTricks EA_HighCommand

[EA_HighCommand · Accepted solution]

Hi @pablofarinas and @surfstones07 and thank you for the reports.

The winner of the round should be determined by the viable GP, not the total GP. This is currently not always working as intended and we are already investigating this.

The official announcement can be found HERE.

[surfstones07]

i need a answer

[pablofarinas]

I experienced the same: I tied in the third round in the GAC and eveng having bigger GP (I have 3,7M against him with 3,4M) than my opponent I lost and you give me the second prize instead the first one! I attached the screen shots. Please, I request your assistance to fix this and give me my first position reward.

Product: Star Wars: Galaxy of Heroes

Platform: Android Phone

What tipe of device are your experiencing the issue with?: Samsung Galaxy S7 Edge

OS Version: Android 8.0.0

Ally Code: 714-764-627

What type of issue do you have: Gameplay

How often does the bug occur? 100%

Summarize your bug: I tied in the third round in the GAC and eveng having bigger GP than my opponent I lost and you give me the second prize instead the first one! I attached the screen shots. Please, I request your assistance to fix this and give me my first position reward.

Steps: How can we find the bug ourselves? Try to fight against an opponent and have the same points than him with higher GP

Connection Type: WiFi

Please select your region: Europe

Country: Spain

[EA_HighCommand · Accepted solution]

Hi @pablofarinas and @surfstones07 and thank you for the reports.

The winner of the round should be determined by the viable GP, not the total GP. This is currently not always working as intended and we are already investigating this.

The official announcement can be found HERE.

[surfstones07]

and as always we get a "Im sorry" from CG...

[lauben]

I just had the same problem. Has the Issue not been resolved yet?

[Burncat89]

I have the same issue. I will say they another issue with this is my mods did not lock fully at player lock. I had the higher weighted gp and normal gp if my mods were locked correctly. 

Player lock happen. I moved mods for geo Tb. And when attack phase started my mods are all screwed up. Caused me to lose a few characters I would not have lost because of it.

I end up tying and losing because 1 mods and 2 “my gp”

ipad and ally code in photo

[adammorgan456]

I had the same thing happen. I'm 200k higher gp than my opponent, so I don't think there's a chance of his weighted gp being higher than mine.

[dajudan85]

Product: Star Wars: Galaxy of Heroes

Platform: PC

OS Version: Android 9.0.0

Ally Code: 965-672-517

What type of issue do you have: Gameplay

How often does the bug occur? 100%

Summarize your bug: Lost a tie breaker with higher top 80 GP

Connection Type: WiFi

Country: United States

my email: [edit: email address removed]

[GladOS-013]

@dajudan85 Why do you believe you had a higher "relevant GP" than your opponent? Whatever those values are at matchmaking are locked with the roster, but players can still make changes to their roster in the interim and any bots used to assess comparisons always pull from the current (and thus potentially modified) info.

The relevant GP is therefore invisible to players, and makes tie breaker more like a coin flip.