GAC - missing banners for zone clear

[hansonkeving]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? S10+
OS Version 10
Ally Code: (Find it here: http://bit.ly/AllyCode ) 465-348-271
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I did not receive full points when clearing a zone and winning battles in GAC.
Steps: How can we find the bug ourselves? I don't know
Connection Type Wifi
Please select your region North America
Country United States

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Screenshot attached

[EA_UltraSlide · Accepted solution]

Hi @hansonkeving and thanks for raising this.

We have checked your account and our logs and you received the correct banners for winning battles and conquering zones. We did notice that you only set 7 defensive squads instead of 12 which resulted in you missing over 400 banners.

[EA_UltraSlide · Accepted solution]

Hi @hansonkeving and thanks for raising this.

We have checked your account and our logs and you received the correct banners for winning battles and conquering zones. We did notice that you only set 7 defensive squads instead of 12 which resulted in you missing over 400 banners.