Re: GAC issue

by Ishaan306
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Accepted Solution

GAC issue

★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Galaxy s9+
OS Version 10
Ally Code: (Find it here: http://bit.ly/AllyCode ) 734446469
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I joined GAC 2 hours prior and confirmed I was in 5 minutes before lock out. Once the event started it stated no active events. I joined but for some reason nothing is showing.
Steps: How can we find the bug ourselves? I'm not sure exactly.
Connection Type Wifi
Please select your region North America
Country United States

This shows the picture I see

Screenshot_20200721-180234_Heroes.jpg
Message 1 of 3 (206 Views)

Accepted Solution

Re: GAC issue

EA Live QV Team

Hi @MariGras thanks for reporting this. We have checked and there is no record of you joining the currently running Grand Arena Event. According to our logs, the last time you joined was the 7th of July.

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Re: GAC issue

EA Live QV Team

Hi @MariGras thanks for reporting this. We have checked and there is no record of you joining the currently running Grand Arena Event. According to our logs, the last time you joined was the 7th of July.

Message 2 of 3 (157 Views)

Re: GAC issue

★★★ Newbie

Facing the same issue. Most players play SWGOH for GAC, hope you can resolve this considering we'll have to wait one month for the next one 

Message 3 of 3 (137 Views)