GAC didn't sign up correctly

[crackedfingers]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Pixel 5
OS Version Android 12
Ally Code: (Find it here: http://bit.ly/AllyCode ) 521369995
What type of issue do you have? Other
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I pressed the signup button to GAC, but when the event started I was not placed into the GAC round so I'm locked out of this round.
Steps: How can we find the bug ourselves? Simulate the GAC signup and try signing up then starting the event see if it occurs.
Connection Type Wifi
Please select your region Europe
Country United Kingdom

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The game acted as if I didn't sign up at all.

[EA_Gunner · Accepted solution]

Hi @crackedfingers 

Thank you for the report. We have checked your account information, but we cannot confirm any sign-up attempts on your account. Please make sure you have a strong network connection.

[EA_Gunner · Accepted solution]

Hi @crackedfingers 

Thank you for the report. We have checked your account information, but we cannot confirm any sign-up attempts on your account. Please make sure you have a strong network connection.

[crackedfingers]

@EA_Gunner Thanks for looking into it.