GAC crach and Terr block

[AndreyKopylov]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Iphone8
OS Version 15
Ally Code: (Find it here: http://bit.ly/AllyCode ) 844-925-821
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug English text below. Бой гранд арены прямо сейчас. Во время добивающего удара игра вылетает и после перезахода территория недоступна , но и не пройдена. Смотри скриншоты. В итоге раунд ГА похоже проигран. Ну не ебтвоюмать??? Исправляйте,ведь я чисто прошел пачку и закрыл бы все локации. During fight of GAC on attack battle on last winning hit game crashed. After relaunch field is not closed but unavailable And not closed. Fleet is is unreachable as well. WTH??? Got no points and looks like I loose this round. Fix it and and give me my rewards.
Steps: How can we find the bug ourselves? ...
Connection Type Wifi
Please select your region Europe
Country Ukraine

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Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 8
OS Version 15.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 844-925-821
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug English text below. Бой гранд арены прямо сейчас. Во время добивающего удара игра вылетает и после перезахода территория недоступна , но и не пройдена. Смотри скриншоты. В итоге раунд ГА похоже проигран. Ну не ебтвоюмать??? Исправляйте,ведь я чисто прошел пачку и закрыл бы все локации. During fight of GAC on attack battle on last winning hit game crashed. After relaunch field is not closed but unavailable And not closed. Fleet is is unreachable as well. WTH??? Got no points and looks like I loose this round. Fix it and and give me my rewards.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country Ukraine

‌

[EA_HighCommand · Accepted solution]

Hi @AndreyKopylov and thank you for the report.

Looking at our logs it looks like you've managed to do the battle later on and cleared the territory.

[AndreyKopylov]

https://ibb.co/gDWFqXv

[EA_HighCommand · Accepted solution]

Hi @AndreyKopylov and thank you for the report.

Looking at our logs it looks like you've managed to do the battle later on and cleared the territory.

[AndreyKopylov]

@EA_HighCommandHi, thanks for answer. No you wrong, I've loose round because territory was unable. You can see my screenshot below.

P.s. after this bug I cleared bottom territory (with Kylo Ren team, see screenshot) may be it shows in history?

[EA_HighCommand]

Hi @AndreyKopylov and thank you for the additional details.

We have flagged this for further investigation now.

[AndreyKopylov]

@EA_HighCommand If you need any additional information feel free to contact me