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Re: GAC Scores are not reflecting properly in leader board and rank

by Xhedao
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Accepted Solution

GAC Scores are not reflecting properly in leader board and rank

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Pixel 3 XL
OS Version 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 985736123
What type of issue do you have? Other
How often does the bug occur? Often (50% - 99%)
Summarize your bug It seems that actual championship score is off by one or two points depending on what screen you're viewing. This can have significant effects in the rewards at the end of GAC, where one point can mean a dozen ranks. Also, lifetime score isn't always equal to the current GAC score, even though we've only had one GAC after scores were reset. See screenshot.
Steps: How can we find the bug ourselves? Unclear, but look at players on different screens. Screenshots of myself attached.
Connection Type Mobile
Please select your region North America
Country

My score vs score in rankings

My score

Note 8541 up top, and 8540 in ranking. Also note 8541 as lifetime. 

 

Where I should be placed by score:

Where I should be

 

Depending on how others score during the day, this difference of 10 ranks on the leader board due to a miscalculation could push me out of a rewards bracket. 

Message 1 of 3 (121 Views)

Accepted Solution

Re: GAC Scores are not reflecting properly in leader board and rank

EA Live QV Team

Hi @Xhedao and @Ciiidr and thank you for the reports.

 

We've already flagged this for further investigation.

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Message 3 of 3 (64 Views)

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Re: GAC Scores are not reflecting properly in leader board and rank

★★ Apprentice

Same here

GAC leaderboard bug.PNG
Message 2 of 3 (107 Views)

Re: GAC Scores are not reflecting properly in leader board and rank

EA Live QV Team

Hi @Xhedao and @Ciiidr and thank you for the reports.

 

We've already flagged this for further investigation.

Message 3 of 3 (65 Views)

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