GAC SCORE (6 wins 6 losing)

[Gawejn1000]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Huawei
OS Version 8.0.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 414 528 619
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I started last season GAC in Kyber4. Lost 6 rounds, won 6 rounds. I received info that i finished in kyber 4 the season and I will start next season in Aurodium 1.That is confusing. I thought that only players from kyber5 can go down.. Also how is that possible if my score win/loss ratio is 6/6. Why i am going to lower league?
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country Poland

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[EA_Gunner · Accepted solution]

Hello @Gawejn1000 

Thanks for the report. We checked your GAC history and you were demoted correctly. You started the last GAC season in Kyber 4 but you were demoted to Kyber 5 after the first round. Based on your results and the GA Seasonal Skill Squish you are demoted to Aurodium 1 now. 

[EA_Gunner · Accepted solution]

Hello @Gawejn1000 

Thanks for the report. We checked your GAC history and you were demoted correctly. You started the last GAC season in Kyber 4 but you were demoted to Kyber 5 after the first round. Based on your results and the GA Seasonal Skill Squish you are demoted to Aurodium 1 now.