Re: GAC: Beat oponnent’s fleet in the last second, and it didn’t count the point

by Dreadside
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Accepted Solution

GAC: Beat oponnent’s fleet in the last second, and it didn’t count the points

★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 11
OS Version IOS 14.5.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 697596318
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug In May 22nd GAC’s round , i was battling against my oponnent’s last fleet , and in the last second i managed to eliminate his last ship , but it counted as draw, and didnt let me to Try this battle again . The worst part , was that I didnt earn any points (neither from the fleet beaten nor from the territory completed). I lost the GAC match. And it frustrates me because i was near to get to kyber.
Steps: How can we find the bug ourselves? Try GAC , leave for the last match a fleet team, Try to Beat the oponnents last ship at 0:00.
Connection Type Mobile
Please select your region South America
Country Peru

6340F9EB-3ABA-4CA3-B134-BF1976417AB5.jpegAs you can see , i didnt lost the match . But it didnt earn the points. 
These are the other screenshots from the encounter:

40078B9F-0266-4462-90D2-A4CAAC14618E.jpeg

362E5DCD-3824-4CBD-A6FA-0E856E9066A1.jpeg

67C23C81-43C5-4FCF-8D09-7FDA98E54B41.jpeg
the final result: 
335D7512-2923-4FA1-A7A0-B03C2F8880A1.jpeg

Message 1 of 3 (190 Views)

Accepted Solution

Re: GAC: Beat oponnent’s fleet in the last second, and it didn’t count the point

EA Live QV Team

Hi @Dreadside and sorry to hear that.

 

We've checked all logs available to us and it looks like your battle ended indeed in a Draw. We have flagged it for review now. Unfortunately, we won't be able to grant you the points you've missed out on, sorry!

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Re: GAC: Beat oponnent’s fleet in the last second, and it didn’t count the point

EA Live QV Team

Hi @Dreadside and sorry to hear that.

 

We've checked all logs available to us and it looks like your battle ended indeed in a Draw. We have flagged it for review now. Unfortunately, we won't be able to grant you the points you've missed out on, sorry!

Message 2 of 3 (141 Views)

Re: GAC: Beat oponnent’s fleet in the last second, and it didn’t count the point

★ Novice

Is there any possibility i can get the kyber rewards? 

DDBBC8C8-C455-4272-A8DB-698EB1A9EC91.jpeg

A28F33C6-DED3-4AE4-8ECA-7588FDE74F66.jpeg
I’m asking because i will be missing the rewards for reaching kyber and 1,100 gac tokens. 

99B55391-B23A-45CE-B555-84BA8DEED7B6.jpeg

To get to kyber , i just need those 1,600 points (that i lost from that bug)

Message 3 of 3 (114 Views)