GAC - Battle count issue

[Hyldenlord]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 8
OS Version 13.1.2
Ally Code: (Find it here: http://bit.ly/AllyCode ) 318-172-182
What type of issue do you have? Other
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug GAC battle timer went to zero, killed Yoda, battle counted in, my team was used up, enemy team was unscratched next time I checked.
Steps: How can we find the bug ourselves? Step into a GA battle, wait for the counter to go zero and see if the defeat screen will pop-up or not.
Connection Type Wifi
Please select your region Europe
Country Hungary

‌

I was on wifi and started to battle in GAC. I put my Grievous nuke team against a JKR team. I took out Yoda so I waited for the counter to go zero. Meanwhile, my wi-fi broke off so I switched to mobile data. The game was still standing and didn't proceed to the defeat screen. It said "connection error", then "rewards will be sent to my inbox", then it put me to the cantina screen. I went back to GAC and as you see on the screenshot, the jedi team was unscratched, battle counted and I lost my Grievous team.

[GladOS-013]

@Hyldenlord Hi, thanks for the report!

Unfortunately, if your device is having connection problems, it is unable to send the final state of the battle to the game servers. After the time expires, the servers need some results, so it will treat it as though you pressed Retreat.

I recommend you have a strong internet signal while trying critical battles like GA. Good luck!