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GAC Aurodium Promotion not rewarded

by Woogie11
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GAC Aurodium Promotion not rewarded

★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Tablet
What type of device are you experiencing the issue with? ASUS ZenPad
OS Version 7.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 984-994-487
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Achieved Aurodium in GAC, reward not given.
Steps: How can we find the bug ourselves? Hire programmers who know what they are doing.
Connection Type Wifi
Please select your region North America
Country USA

See screenshots.

 

Yet more issues with a game that isn't nearly complicated enough to warrant all of the issues it has.

 

I hit Aurodium on my account and the game refuses to give the rewards.

Screenshot_20200913-154112.jpg
Screenshot_20200913-154058.jpg
Message 1 of 2 (60 Views)

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Re: GAC Aurodium Promotion not rewarded

EA Live QV Team

Hi @Woogie11 and thank you for the report.

 

Looking at our logs it appears that you were able to claim the rewards this morning successfully (09/14/2020, 8:29 am GMT+1). Sometimes it can take a little while for the game to recognize the promotion. A restart of the game should help with that.

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Message 2 of 2 (40 Views)

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Re: GAC Aurodium Promotion not rewarded

EA Live QV Team

Hi @Woogie11 and thank you for the report.

 

Looking at our logs it appears that you were able to claim the rewards this morning successfully (09/14/2020, 8:29 am GMT+1). Sometimes it can take a little while for the game to recognize the promotion. A restart of the game should help with that.

Message 2 of 2 (41 Views)