GA opponent points too high

[Complete_Anger]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iphone
OS Version 6
Ally Code: (Find it here: http://bit.ly/AllyCode ) 856-989-233
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug GA opponent has 143 points more than I do. - We both set all defenses, and we have both taken out 1 squad. - I took out theirs with 1 attempt and had full health on all toons and full protection on 1. - They took 2 attempts to take out 1 of my squads. How do they have more points, especially that many more?
Steps: How can we find the bug ourselves? view battle. Screen shots included.
Connection Type Wifi
Please select your region North America
Country United States

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image 1 is overall battle showing points.  image 2 is their attack on me showing it took 2 attempts.  image 3 is my attack on them showing it took 1.

[GladOS-013 · Accepted solution]

Hi @Complete_Anger and thanks for the report!

Can you please check the bottom left-hand zone for me and see how many defenses were set versus the maximum? The bracket you're in (1,750,000-2,749,999) should require 8 character squads, plus one ship squad. Since both of your front zones required 2 squads apiece, that leaves 4 squads in the back.

Without being able to see the back zones of yours or your opponent's maps, I played around with potential scores: 

Your score appears to be based on:
6 defensive squads x 82 points per squad = 492 points
1 defensive fleet x 100 points per fleet = 100 points
Your victory = 52 points
That would give you a total of 644 points, which is your score.

Your opponent's score appears to be based on:
8 defensive squads at 82 points per squad = 656 points
1 defensive fleet x 100 points per fleet = 100 points
His victory = 31 points
For a total of 787 points.

There's no other combination of point totals with a single victory that would yield this score differential. It looks like you set incomplete defenses in the back zone. So can you please verify if this is what happened?

[GladOS-013 · Accepted solution]

Hi @Complete_Anger and thanks for the report!

Can you please check the bottom left-hand zone for me and see how many defenses were set versus the maximum? The bracket you're in (1,750,000-2,749,999) should require 8 character squads, plus one ship squad. Since both of your front zones required 2 squads apiece, that leaves 4 squads in the back.

Without being able to see the back zones of yours or your opponent's maps, I played around with potential scores: 

Your score appears to be based on:
6 defensive squads x 82 points per squad = 492 points
1 defensive fleet x 100 points per fleet = 100 points
Your victory = 52 points
That would give you a total of 644 points, which is your score.

Your opponent's score appears to be based on:
8 defensive squads at 82 points per squad = 656 points
1 defensive fleet x 100 points per fleet = 100 points
His victory = 31 points
For a total of 787 points.

There's no other combination of point totals with a single victory that would yield this score differential. It looks like you set incomplete defenses in the back zone. So can you please verify if this is what happened?

[Complete_Anger]

That's exactly what it was.  The back had 4 and I had only setup 2.  That's my mistake.  Thank you for the help.

[scoed]

I too am having this issue. My ally code is 525663959. It actually happened to me twice. I full placed defenses. This time around it will cost me the win. I am using a Samsung Galaxy note 9. Fully updated. Thank you for your time.