GA missing

[luigian108780]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Note 10
OS Version 10
Ally Code: (Find it here: http://bit.ly/AllyCode ) 124-222-735
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug My GA went missing. I am possitive that i joined the GA, but it desappered. I didn't receive my matchmaking.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Other
Country Costa Rica

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It appears like if i didn't joined

[EA_UltraSlide · Accepted solution]

Hi @luigian108780 and thanks for the report.

According to our logs, the last time you joined the Grand Arena Championship was on September 1st so you did not join the current GA. Next time you are joining, please make sure that you go all the way to the map screen to make sure you join the GA. Hope this helps!

[EA_UltraSlide · Accepted solution]

Hi @luigian108780 and thanks for the report.

According to our logs, the last time you joined the Grand Arena Championship was on September 1st so you did not join the current GA. Next time you are joining, please make sure that you go all the way to the map screen to make sure you join the GA. Hope this helps!