Re: G933 no audio after usb dongle is reconnected/headphones die Apex Legends
by NyphenGOriginal Post
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GeForce GTX 980 TI
Enter RAM memory size in GB 24GB
What is your gamertag/PSN ID/EA Account name? NyphenG
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. n/a
Which Legend were you playing (if applicable)? n/a
Which Legends were your squad mates using (if applicable)? n/a
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. n/a
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. n/a
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? n/a
When did this happen? (dd.mm.yy hh:mm) 19/02/2019
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? When an audio device is disconnected the game sound will no longer work once the device is reconnected. In windows 10 sound settings i manually selected my headphones as the audio source but there was no audio going through. My headset is Logitech 933 wireless connected via usb dongle in a usb 2.0 port. if i remove the usb dongle and reconnect it there is no way to get sound back to my headphones.
What should be happening instead? The audio should work
Steps: How can we find the bug ourselves? Include an audio source option in the audio section of the settings menu.
When an audio device is disconnected the game sound will no longer work once the device is reconnected. In windows 10 sound settings i manually selected my headphones as the audio source but there was no audio going through. My headset is Logitech 933 wireless connected via usb dongle in a usb 2.0 port. if i remove the usb dongle and reconnect it there is no way to get sound back to my headphones.
