Franchise Mode crashing during expansion.

by grapejuicetde
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Original Post

NHL 19 Sim Engine Crash Franchise Mode

★ Novice

Product: NHL 19
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Unfortunately I don't know.
What happens when the bug occurs? My game crashes everytime I try to enter the simulation engine for a game in my franchise mode. It doesn't crash if I just advance past the gameday without entering the sim engine, but as soon as I try to, it crashes.
What do you expect to see? The simulation engine simming that specific game.
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here Simulation Engine in Franchise Mode
What time did you see the bug? (HH:MM AM/PM) around 2:45 PM
What is your time zone? EET (ART) - GMT + 2:00
What is your gamertag/PSN ID? TheDorp
PS4 Crash Reporting: Please copy the text you put in the crash report here. Did not report the crashes but the error code shown is: CE-34878-0
EASHL issues? Please insert your Club Region.
What is your game language? English

here is a video sort of showing how it goes down, when the screen goes blue, the game has crashed. https://www.youtube.com/watch?v=JmdnJyP8Cos

Message 1 of 6 (1,290 Views)

Franchise Mode Relocation Crashing

★★★ Newbie

Product: NHL 19
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? In franchise mode I try to relocate a team to a new city, and it crashes. The same thing happened in NHL 18 to me in the same situation.
What happens when the bug occurs? The game crashes. error code (CE-34878-0)
What do you expect to see? The relocation to work.
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here Franchise
What time did you see the bug? (HH:MM AM/PM) Ive seen it multiple times, and the same thing happened in NHL 18.
What is your time zone? EST (IET) - GMT - 5:30
What is your gamertag/PSN ID? IndyLukes
PS4 Crash Reporting: Please copy the text you put in the crash report here. error code (CE-34878-0)
EASHL issues? Please insert your Club Region.
What is your game language? English

Whenever I try to relocate a team in my entirely custom team franchise mode, the game crashes. Error code (CE-34878-0). The same thing happened in my NHL 18 franchise mode (not sure if the same code).

Message 2 of 6 (1,020 Views)

Re: NHL 19 Sim Engine Crash Franchise Mode

★★★ Newbie

I'm trying to figure this problem out too. It appears that I can still enter the Sim Engine with my AHL team but not my NHL team. I am using an Expansion franchise with custom rosters. Nothing I have tried has worked yet. This is the only way my game has crashed so far.

Message 3 of 6 (1,039 Views)
Highlighted

Franchise Mode crashing during expansion.

★★★ Newbie

Product: NHL 19
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? You can find the bug when creating an expansion team and, i'm guessing, not using the expansion team. I haven't tried it with an expansion team but every time I submit my protection list, sim to the expansion draft, and attempt to sim through the expansion draft, the game crashes with error code CE-34878-0 coming up.
What happens when the bug occurs? The game stops working, come up with an error code, and closes the game forcing you back to the Playstation home page.
What do you expect to see? I expect to see the expansion draft simmed so i can continue on through franchise mode and play.
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here Franchise mode.
What time did you see the bug? (HH:MM AM/PM) 2:35 PM.
What is your time zone? EST (IET) - GMT - 5:30
What is your gamertag/PSN ID? GrapeWelch13
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

I'd just like this resolved ASAP

Message 4 of 6 (1,051 Views)

HUT freezes and closes me out of NHL 19 app.

★ Apprentice

Product: NHL 19
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try and do anything substantial in HUT. Edit rosters, search auction house, search collection. Anything, it all make my game freeze and boots me off.
What happens when the bug occurs? I can enter HUT just fine. But whenever I try and do ANYTHING in HUT it wants to freeze and close me out of the NHL 19 app entirely.
What do you expect to see? To be able to do something it HUT without the game freezing and me getting booted.
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here HUT
What time did you see the bug? (HH:MM AM/PM) 12:22 pm
What is your time zone? EST (IET) - GMT - 5:30
What is your gamertag/PSN ID? Nyrangers_fan_05
PS4 Crash Reporting: Please copy the text you put in the crash report here. N/a ?
EASHL issues? Please insert your Club Region. N/a ?
What is your game language? English

Every time this happens I get the error code 

CE-34878-0 . The app closes and I get booted back to my PS4 main home screen. 

Message 5 of 6 (891 Views)

Re: HUT freezes and closes me out of NHL 19 app.

EA NHL Team

We are currently investigating this issue.

Message 6 of 6 (860 Views)