Franchise Mode Rookie Draft Crash

[F34RY0PAPA]

Product: Madden NFL 21
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One S
What is your gamertag/PSN ID?
Date/time issue occurred 09/14/2020
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
What is your Franchise League Name? DADDYDAZMEN_6
Summarize your bug Whenever I try to select “Make your selection” in the rookie draft the game freezes and crashes
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play franchise, go to rookie draft
What happens when the bug occurs? The game freezes and crashes
What do you expect to see? The game work
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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The franchise rookie draft is bugged and won’t let my and my friend progress any further as when we try to make a selection the game crashes. 

[EA_Kent]

Hi @F34RY0PAPA, 

Are you getting any error messages at all when this happens? If so, what is the full error you've been seeing? 

/Kent

[HardingR96]

Same issue happening in my franchise. I’m not the one on the clock but a user team in my franchise is seeing the same issue. No error messages, just complete game freeze.

Product: Madden NFL 21
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One S
What is your gamertag? Bravo iLy
Date/time issue occurred 09/21/2020
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Online Franchise Mode
Which part of the mode? Cloud, Rookie Draft
What is your Franchise League Name? RiHoGa FD
Summarize your bug Whenever he tries to select “Make your selection” in the rookie draft the game freezes and crashes
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play franchise, go to rookie draft
What happens when the bug occurs? The game freezes and crashes
What do you expect to see? All rookie players that are still available to draft
PS4 Crash Reporting: N/A
What is the AMD or Nvidia Model Number of your graphics card? N/A
Enter RAM memory size in GB. N/A

[EA_Kent]

@HardingR96 

Thanks, I appreciate the details!

Have you tried this since the game was updated earlier today? If not, can you give it another shot the next time you have a chance? Are you still running into the same freezing issues? 

/Kent

[HardingR96]

I found the common denominator in all this to be when players have traded draft day picks.

I found on other forms that we can bypass the freeze by adding another user and trading the pick back during draft. Then trading them back again to revert back to his picks should’ve lined up. We did this yesterday so I have no way of testing this with the newest update. 

[EA_Kent]

@HardingR96 

I see. Thanks for the details. If you're still running into the same freezes on the newest patch can you let me know? 

/Kent

[diedeadskins]

I am still having this issue even after the latest patch. This is happening in my offline franchise.

[philipnelson58]

I am also having this issue in my offline franchise.

[EA_Kent]

@diedeadskins; @philipnelson58, 

Are you both playing on Xbox as well? 

/Kent

[philipnelson58]

PS4. I’m having the issue whenever I’m user-controlling all 32 teams in offline franchise, which is what I always like to do each year.